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A-4 SPARC Enterprise Mx000 Servers XSCF User’s Guide • December 2010

3. The contents of notification or fault information can be confirmed by accessing the

specified URL according to the message ID (SUNW-MSG-ID) displayed on the

domain console. If no message ID (MSG-ID) is found, acquire detailed information

from the syslog information.

4. To acquire more detailed information, log in to the XSCF and perform the

fmdump(8) or showlogs(8) command to identify the fault information. For details

of these two commands, see Appendix B.

5. Repair the fault according to processing recommended by the information provided

on the specified URL (Note).

In some cases, the user may recognize the fault by referring to the console messages, panic

messages, IPL messages, or monitoring messages stored in the XSCF log. The showlogs(8)

command of the XSCF Shell with each log option specified can be used to reference this log

information.

Note – For up-to-date URL information, see the web site information about the messages

listed in the Product Notes for your server.

Recognizing a Fault in a Message Reported by Email

1. The user recognizes status notification or fault information as the Subject of the

email reported by XSCF or in the text of the message. For an example of a mail

message, see Chapter 6.

2. According to the displayed message ID (MSG-ID), the user can access the specified

URL to confirm the information. Authorized service personnel can use the

DIAGCODE output in the message to acquire detailed information.

3. To obtain more detailed information, log in to the XSCF and perform the

fmdump (8) or showlogs(8) command to identify the fault information.

4. Repair the fault according to the processing recommended by the information

provided on the specified URL.

Recognizing Status Notification or Fault Information in an SNMP Trap

Message

1. The user recognizes status notification or fault information in the trap information

issued by the SNMP manager from the XSCF. The contents of the report are the

same as those of email.

2. Perform Step 2 to Step 4 above in "Recognizing a Fault in a Message Reported by

Email".

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